How To Install Your Magic Jack Voip Phone
When you receive your Magic Jack you’ll be able to install it and start making free long distance phone calls. The Magic Jack setup takes just a matter of minutes. Here’s a walk-through on how to install this voip phone so that you will know what to expect. After ordering your Magic Jack voip phone, you should receive it in the mail within a few days. I ordered mine on a Sunday, it was shipped the next day (Monday) and I received it on Thursday. That was pretty fast, considering I live on the other side of the country from where it was shipped from. Here is what you will receive in the mail and it’s packaging looks like. It contains the Magic Jack USB device and a USB extension cord in case it will be too tight a fit to plug the device directly into your USB port. The device measures approximately 2-1/2 inches long (not including the USB plug), 1-3/8 inches wide, and 3/8 of an inch thick. The cord is about 4-1/4 inches long, not including the plugs at each end.
All you need to do is plug the USB device into the USB port in your computer. This is probably the hardest part of the whole installation, and it isn’t difficult at all. Just make sure the device is plugged directly (with or without the USB extension cord) into a USB port on your computer. Don’t use a multi-port USB hub unless it is AC powered, as your Magic Jack will not work.
That’s about it…just need to plug your phone cord into the device and wait for Magic Jack to do it’s magic. It will take a minute or two to load and download the software to make it work with your computer. You’ll first see a picture of the device, several little messages will display across it to keep you from getting bored. Then you’ll see a square screen that tells you it’s loading, then the “softphone” screen which will reside on your desktop. You can minimize the softphone screen when you’re not using your internet phone for calling.
Here is a photo of the Softphone Screen. You can either use it to dial a number, or use any phone that you have connected to your Magic Jack. The softphone will keep a record of the phone numbers that you dial and also the numbers that you receive calls from. You can delete these if you wish. I keep the numbers in my softphone that I most frequently dial, even though I use my “hard” telephone, it keeps the numbers handy for me. You can also pick up the receiver to your phone, click on a number stored in your softphone to dial, click Send and it dials it for you. Click End and it hangs up. It also has a Redial button, Voice Mail, and 411. Clicking the 411 button just takes you to a web site where you can look up phone numbers free.
The Softphone screen has several features to it besides saving telephone numbers. The rectangle on the left will change with different messages, including how to set up your Voice Mail. I’ve heard rumors that this screen will also contain paid advertising in the future, but ok with me, as long as I’m not forced to look at it and it keeps the price of my long distance calls at 20 bucks a year. The softphone screen also has links to Google, Yahoo, AOL and the weather.com web sites. If you have any questions about the Magic Jack voip phone installation or the softphone screen that I haven’t answered in this article, please ask it in the comments below…many people visit this site and may be able to answer your question for you.
February 9th, 2009 at 11:50 pm
I did just as you said and it did nothing. What now?
February 19th, 2009 at 10:36 pm
i got a new pc and now my magic jack won’t work. what can i do? thanks!
February 20th, 2009 at 2:10 pm
Gary,
Is your magic jack plugged in directly to a usb port on your computer? If not, try using an a/c powered usb hub.
HTH
June 11th, 2009 at 11:33 pm
I installed magic jack used it and realy liked it but I now have a problem my computer crashed and now magic jack wo’nt reinstall its self and yes its plugged into a usb 2.o port…. plz help or I’ll be contacting my attorney on this matter
June 13th, 2009 at 5:36 pm
Try contacting the customer service as the official MagicJack website:
http://www.magicjack.com/2/customercare.asp
Sometimes they aren’t very helpful, other times they are.
And..would you really contact an attorney over $40 spent? Cost you more for the attorney to answer the phone!
July 15th, 2009 at 3:02 am
my magic jack was originally installed under
someone else’s name and addressinthe U S. I live in another country, and Im having problems getting the jack to work properly. I did the recommended installation, but no luck. Can u help me?
July 15th, 2009 at 2:15 pm
@simon,
What kinds of problems are you having with the magic jack?
August 15th, 2009 at 1:35 pm
i am thing of buying the magic jack the question i have is can i hook up more than one phone and can i hook up the direct tv to get the updates and purchase movies
August 16th, 2009 at 7:45 am
Is internet connection needed for magic jack? I don’t have Internet access but I have a magic jack….
November 16th, 2009 at 4:29 pm
My mom just purchased magic jack but she wants it to work on all the phones in the house. Please send info on how to do this if possible. Thanks
December 29th, 2009 at 4:18 pm
Very nice blog, your article is interesting, i have bookmarked it for future referrence
January 1st, 2010 at 8:10 pm
Does the majic jack have to remain plugged into a USB port with the PC powered on for calls to be made?
January 2nd, 2010 at 12:17 am
the magic jack is already installed yet i’m having difficulty.. can you please give or show us a step by step procedure on installing the magic jack.. i think pictures are hard to follow. maybe a video will do. thanks
January 13th, 2010 at 3:40 pm
Newer computer, no more dial tone!!!
January 14th, 2010 at 8:54 pm
I installed my magicjack and i can make outgoing calls, but the problem is that it won’t receive any calls could you please help on this one.
Thank you.
January 21st, 2010 at 7:33 am
I too would like to buy one but want to hook up my Dish Network so I can get the updates. How do I accomplish this? Thanks in advance for any help.
February 4th, 2010 at 11:34 pm
I have a land line now that magic jack is replacing, will I get a new number, or will I have the same one as now. I would like to get a new number. Do you know about that?
February 17th, 2010 at 3:20 am
i’VE ALREADY INSTALLED THE HARDWARE AND SOFTWARE BUT STILL THERE IS NO DIAL TONE OR NOTHING HAPPENED.
February 27th, 2010 at 5:06 pm
On Magic Jack’s web site (updated last year) they say SOON we will be able to use our present home phone number when setting up Majic Jack. When do you think SOON will be?
March 8th, 2010 at 10:53 pm
i hook every up by the book they did not give me a phone no for me and it does not work
March 11th, 2010 at 8:44 pm
do we have to enter or email and password to make magik jack work
March 17th, 2010 at 3:45 pm
I recieved my MJ and it works well. The only problem I’m having is I can’t figure out how to get the caller ID, clear the calls list, and set up the contacts list. Can anyone help with this?
THANKS
April 15th, 2010 at 8:19 am
how i can by magic card and what call raet from ksa to bangladesh
April 15th, 2010 at 8:21 am
i use pc to phon
May 1st, 2010 at 11:27 am
Dear Mam,
I am now having a unique problem with the magic jack as my computer recognizes it as floppy disk or CD drive and shows another extra drive.
If I connect the magic jack while booting the whole computer freezes.
I would be really grateful if you could solve my problem.
Sincerely Yours
Dinesh Prasad Panth
May 13th, 2010 at 6:51 am
i cant use my magic jack. the problem says magic jack cannot access the internet? pls help.
June 8th, 2010 at 12:37 am
I HAVE MAGIC JACK IT’S WORKING FINE BEFORE BUT NOW NOT HOW CAN I FIX THE PROBLUM.
June 21st, 2010 at 10:36 pm
My MJ works fine at home. If I leave the country and I need to call to the USA does the MJ will work if I call to the USA?
August 7th, 2010 at 2:36 am
my majic jack phone number is 0016463506208 is not working if i connect to the computer message coming “waning you must plug majic jack in to USB” please help thz prablem
what can i want do?
August 30th, 2010 at 3:54 am
i istaled magig jack phone and i registered but myphone is not working what is the problme
August 30th, 2010 at 3:46 pm
i don’t know why, i just followed your procedures but nothing happened, it totally didn’t work :/
September 2nd, 2010 at 11:03 pm
The magic jack is in the blue; I get a dail tone; I make a call & it make a soft like the call is going through; but it doesn’t ring or go through; pluse I do not have a phone number; yes I need help on this end; four live persons tried to help me yesterday; and still no results. Please help me.
September 2nd, 2010 at 11:06 pm
Yes it makes a sound not(soft)like it is going through; but doesn’t ring or go through.