Magic Jack Installation Instructions From Package
Here are two photos of the install help that comes with your Magic Jack voip phone. I had a visitor who lost hers so I thought it might be a good thing to show it here, as there are probably other people who have lost their copy also.
Here is the first photo, with what it says printed below it. That way, if you want to copy and paste it and print it out to save it will be more legible than trying to print the picture of it.
Monthly Maintenance
1. Unplug your router, wait 60 seconds and turn it back on.
Requirements
1. Microsoft Windows XP or Vista, Apple/Mac
2. You must have a High Speed Internet Connection i.e. Broadband, Cable Internet, DSL, Wireless, Wi-Fi, WiMax or FiOS
IMPORTANT! READ THE FOLLOWING REGARDING ENHANCED 911 SERVICE USING THE MAGICJACK
Dialing 911:
1. REQUIRES prior activation on your part. You must register your correct service address adn update your registration address if you use your magicJack from another location. You will receive an e-mail confirming your current registered address.
2. Will NOT function during a broadband or power disruption/outage.
3. Will NOT function if the magicJack is damaged or disabled.
4. Is subject to the limitations or the 11 emergency response system where your registered address is located.
5. Is FREE and available anywhere in the United States and is easy to activate when you plug in your magicJack.
You should maintain an alternate means of dialing 911 and make sure other users of your magicJack know this.
Visit www.magicjack.com for details.
Install Help
If the magicJack does not install after 3 minutes then:
1. Unplug your magicJack, wait a full 30 seconds, then re-plug into a different USB port on your computer. This is the simplest fix and resolves over 90% of install issues.
2. Wait a complete two minutes for the software to install. DO NOT ATTEMPT A CALL OR PRESS YOUR KEYBOARD UNTIL YOU REGISTER.
Remember: magicJack works best when plugged directly into a USB port on your computer. Do not plug into a multi port USB hub that is not AC powered.
3. In a few rare instances, your USB port on your computer may not have enough power. In these instances (only when #1 and #2 did not resolve the issue), we recommend that you plug magicJack into an AC powered USB hub that is plugged into your computer. You may purchase a powered hub at any store that sells computers.
Easy Fix
Go to www.magicJack.com
click “customer care” to run magicFix
So there you have it, the package instructions (at least from the package I received in the mail), for the voip phone called Magic Jack.
July 6th, 2009 at 2:43 pm
mykeeboatd was touched before everything was downloaded, now I have dialtone and nothing is going out
alittle annoyed walter
July 6th, 2009 at 3:45 pm
walter, did you unplug the magic jack and try plugging it in again to see if it would install?
If not, contact customer service at the official website:
http://www.magicjack.com/1/customercare.asp
July 6th, 2009 at 10:02 pm
I just got my maigcjack from voip marketing & Sales and i love it:)
July 10th, 2009 at 2:20 am
Can you use a fax machine with the Magic Jack????
July 10th, 2009 at 3:06 pm
James, using a fax machine is not supported by magicJack but some have been able to use it that way also by slowing down the speed of the fax.
July 15th, 2009 at 3:49 am
where do I register
July 15th, 2009 at 1:05 pm
CAN YOU STILL USE YOUR REGULAR PHONE AND MAGIC JACK?
THANK YOU, VINNIE
July 15th, 2009 at 2:18 pm
@patrick, you will register your magic jack during installation.
@vincent ginex, yes you can still use your regular phone and your magic jack. You will need two phones for each service to have them available at all times.
Thanks for visiting!
July 16th, 2009 at 4:50 pm
Hey, I just bought my magic jack, I registered and installed it. My number is 646 719 9772. I am attempting to make a local call or a call to the states. None of thema are going through? What am I doing wrong? I am frustrated.
July 17th, 2009 at 2:05 pm
@Carlos,
Are you located in the US or in another country?
August 16th, 2009 at 4:25 pm
Am I able to use magicjack in another country?
August 24th, 2009 at 11:30 pm
MAGIC JACK WILL NOT INSTALL. SAYS IT IS NOT SUPPORTED ON MY VERSION OF WINDOWS (VISTA). DSL.
August 30th, 2009 at 1:17 pm
WILL USB 1.0 SUFFICE? ONLY US. 2.0 IS NEEDED?
October 2nd, 2009 at 3:04 am
just bought a magicjack and trying to install, but no majic, actually nothing happens. tried all UBS ports, none of them work. Some posts will pop up windew explore showing MajicJack drive with an autorun but non-excutable file. Not sure whatis going on.
October 2nd, 2009 at 3:11 pm
The problem with my Magic Jack operation is that when I receive an initial call– pick up to answer– I cannot hear the party. Then when I hang up and the party calls back the second time I can hear very well. Cannot figure out why it takes the SECOND call to make it work properly.
October 3rd, 2009 at 8:01 pm
I am wanting to set-up my Magic Jack. How do I do it?
October 18th, 2009 at 7:55 pm
help me get my phone workingon the magicjack
October 26th, 2009 at 3:58 pm
I GET [NOTHING] WHEN I PLUG IN MAGICJACK,WHAT CAN IDO? I NEED TO REGISTER IT ALSO
November 4th, 2009 at 6:55 pm
Hey Chad…I have the very same problem….how did you resolve?
November 5th, 2009 at 6:33 pm
I’m having problem installing the magicjack
November 12th, 2009 at 9:56 pm
i can`t get it started, HELP
November 18th, 2009 at 7:53 pm
i order magic jack and i could not get it to set up on my computer which i am using windows xp so how do i fix it and i want a number where i can send this product back to them because i cant get it to work properly so can you help me
November 30th, 2009 at 10:46 pm
I just brought home a magic Jack from Radio Shack and no where in the instructions does it say how to install it. Nothing showes up on the computer screen. How do I install it and how do I get a phone number. Need help now.
Thanks
Danielle
December 7th, 2009 at 10:44 pm
Does Magic Jack work with Citynet.net service??
February 2nd, 2010 at 1:02 am
a year ago I purchased majicjack, after having it for a month I purchased your 5 year plan. But after the first year you canceled me majicjack phone line phone number was (1-714-982-2129). Are you going reconnect me or credit my credit card 59.95 for the 5 year plan that you canceled on me. If you are going to reconnect me do you have phone numbers in the Victorville, Hesperia or Apple Valley, California area (760).
Thank you
Richard W. Greene
email: greenerw1@verizon.net
Phone: 1-760-244-3180 (business) or 1-760-956-8693 (Phone/fax)
February 15th, 2010 at 4:55 pm
have windows xp cannot get my thing of a mig to work
February 19th, 2010 at 5:34 am
i had a question about how to dial using the magic jack. i am aware of the softphone. when you say that i need to plug a home phone into it, do you mean the home phone should have a number in itself or can it simply be an instrument with no previous connection?
June 24th, 2010 at 10:14 pm
Love Magic Jack (2 years now). I want to get rid of my land line. Can I use that number for my Magic Jack? I saw that this is coming soon. When?