VOIP Phone
Magic Jack is not a traditional phone, it is a VOIP (Voice Over Internet Protocol) phone service. VOIP is also referred to as IP telephony, Internet telephony, voice over broadband, broadband telephony, and broadband phone. When you buy the service, you receive a special USB device to plug into a USB port on your computer that optimizes voice transmission through the internet. When first plugged in, it will download software so that your computer is ready for you to start making free local and long distance calls using your high-speed internet connection. You must have DSL, broadband, cable internet, wirelss, WiMax or FIOS to use Magic Jack, as it is not configured to work with dial-up internet connections.
The great thing about Magic Jack is that you can use any regular land-line phone for making your calls. No worries about buying headsets or wondering if your computer sound is good enough. The sound on my computer totally sucks, I bought a cheap laptop when my old computer died on me suddenly and I needed a new computer NOW. So if I have good sound quality on my computer, you should have it on yours also. Your computer is just a conduit for the phone service line.
Any landline phone will do as long as it is a single-line phone. You may use a cordless telephone or one with a cord. Currently, I use a phone with an answering machine but I don’t need to use the answering machine part as the free voice mail you get with Magic Jack works very well. It will even send you an email when you have a new voice mail message. But I did check and if you prefer to use a phone with an answering machine, you may do so. A phone with a caller ID display will also work with your Magic Jack service.
July 6th, 2008 at
how can i contect you by phone
July 6th, 2008 at
The Magic Jack company does not have a phone number (how weird is that?). The only way to contact them is through their customer chat here:
http://www.magicjack.com/4/customercare.asp
I do not list my phone number, as this is only a review site for magicjack and is not in any way affiliated with magic jack.
July 29th, 2008 at
I live in Canada and I make alot of long distance calls to Land Line to Jamaica West Indes. How would the Magic Jack Phone works for me . Do I need to get the International Package?. How does this work and what are the costs associatedc with it. Thanks.
Hopeton Hague
August 4th, 2008 at
I’m an Haiti,I want to buy a Magic Jack, I need the price and I want to know how the system using
August 26th, 2008 at
Lets get a little real here. What can you expect for $20 a year? Well I have a router on my network and the calls all had a lag of one second. So i replaced my old router with a newer one with QOS and it helped but not that much. I then bought a device called a Hawking Broadband Booster HBB1 and enabled it and the routers (Linksys) QOS and thew lag is gone. the Hawking device is a lag illiminator. Now the magic jack is like a real phone service. Before this. it kinda sucked. Oh and I had to disable the windows QOS in the network settings. So in conclusion my system is 6 years old, with a router linksys BFSR41 ver.4.3 and a Hawking Broadband Booster HBB1 connected to a Magic Jack and it work great now. The Hawkings Broadband Booster HBB1 made all the difference.
August 26th, 2008 at
Thanks for the great advice Vincent. Not all problems one has with the Magic Jack are the fault of the device, people need to investigate their own computer first before complaining that the MJ is no good.
October 5th, 2008 at
Deseo saber si es posible adquirir el producto para comunicarme de bogota colombia a guadalajara mexico.
October 18th, 2008 at
Yes. At least one of the sites would need a magic Jack obviously and then you would need to pay long distance to the other site. Better solution is to use two MJs, one in Guadalajara and one in Bogota, which would allow you to call for free! Remeber MJ always requires a broadband connection to function. Muy Buena Suerte
October 19th, 2008 at
Ud encuentra el Magic Jack, en nuestro website.
http://www.celurent.com
October 27th, 2008 at
I am still using dial-up (yea, not everyone can afford high-speed) in Jamaica, can MJ still work for me too?
October 27th, 2008 at
No, Candy, it will NOT work on dial-up. Don’t even try.
November 26th, 2008 at
Will Magic Jack work on Sat. dsl
December 2nd, 2008 at
I just ordered a magic jack,but i want to know if i can use it on my phone at my house in south carolina.that is the phone i realy want it for.
December 5th, 2008 at
I got my MagicJack piece, and register, got a phone number, and whenever i plug in the device the Magic Jack window starts up but i don’t receive the Ready To Call on top of the window, instead always displaying connect to internet and double click. I have ADSL connection with 512K speed and it is already connected when i plugged the device in the USB. Can anybody advise please. Thanks
December 29th, 2008 at
“Most users that are having “trouble” with their magicJack® dongle are usually having connection problems with their computer’s USB ports and its power supply to those ports!”
magicJack® may or may not work best when plugged directly into a USB port on the computer.
Try using a externally AC powered USB hub to plug the magicJack® dongle into instead of using the computer’s USB port if there are ‘many’ other USB devices connected to the computer or if the magicJack® dongle acts erratically with audio and connection problems. »(Cost $20.00)
January 13th, 2009 at
CAN I MAKE FREE CALS TO JAMAICA W I S
January 14th, 2009 at
I believe you can make free calls to Jamaica if the person you are calling in Jamaica also has a Magic Jack phone service.
Hope this helps!
For more info:
http://www.magicjack.com/9/faq/
January 22nd, 2009 at
how do i order it i how dose it work how much it cost.how can ireach someone to talk to
January 24th, 2009 at
@barbara wyma,
You can order through the official web site here:
http://magicjack.com.
Magic Jack is also sold on ebay, click the link under Blogroll to see the listings.
HTH
March 9th, 2009 at
my question is,do you think i can use a gif card to buy something on this website if I don’t have any credit card!
Currently I do not have a credit card on my possession!
March 9th, 2009 at
one more thing,i also need to know what kind of devices and logiciel work with the magic jack,please somebody who knows a lot about the magic jack answered to my questions!!
Thank you so much”
March 17th, 2009 at
I have yahoo and hughes net. It works with an antenna on the roof. Will Magic Jack work with
this satellite hook-up. If now what can I acquire
to make it work. The hughes net service is satellite service. My wife and I also have cell
phones we can use, but I want to use Magic Jack and no connection with the telephone lines, because I have plans of firing them.Please let me know if I will have any luck with Magic Jack with
a satellite connection.
March 17th, 2009 at
Looks like I used the wrong space to ask questions. I hope it still works this way. I really do need to know about the questions I asked.
March 17th, 2009 at
James Spencer questions above. Please!!!!!
March 19th, 2009 at
Hi James, I believe the answer to (our) question is NO. I to have Hughes which I hate, and I ordered my jacks on 3/17. Today I was surfing the net magicjack.com and found a link to common
Q and A and there it was types of Internet that wont work and Hughes was listed. so I went to live chat with tech support and they confirmed it, looks like its going back for a 30 day refund before I even get it. Once again an over priced Internet that cant preform for the cost. I have the pro plus system at $107.00 a month, and my work I have AT&T DSL, 50 times faster than satellite at $35.00 a month. The price we pay not to live in the big city. Good Luck. Mike
March 30th, 2009 at
Hello,
I just bought my Magicjack in the Fort Benning PX (affes) program. I am stationed in Qatar. Can I register, pay for the yearly service and use here in Qatar to make calls to the U.S. and the Philippines? My apartment has WIFI and I use a lap top. The WIFI signal is good.
March 30th, 2009 at
i read that magic jack only work if your computer is on…so is true? if i have the computer off can i get my all my calls…and can i make calls? i have family living in peru , can i call them? thanks
October 29th, 2009 at
como puedo hablar con esta compania porque no aparece sus telefonos gracias
December 11th, 2009 at
I have used magic jack for a few months now and am really happy with it. The best thing about it is that I eliminated a $40 a month phone bill so I save more than $400 a year. I have not had any major problems with it and in fact find it has alot of really nice features. 1) Calls are generally clear, comparable to a land line. 2) Desktop menu is nice, shows all your calls and has an easy-to-use contact list. 3) Caller ID works well and gives you the option to ignore a call 4) Long distance is free and works well 5) If you connect it to a cordless with several handsets you can use it throughout the house.
These are the only problems I have had or disadvantages I have found, but considering what I save on phone service I can live with them: 1) Occassionally I will get a reverberation, where the caller is like repeating himself. I usually just have to unplug and re-start it. 2) No customer service telephone number, but their chat service has been helpful. 3) You can’t port your old phone so you have to get a new number. But you can choose from several numbers. 4) Your phone number will not be listed in the phone directory. 5) USB is sensitive and unit is easily damaged or broken. The USB on my unit is loose but it still works. 6) When you get a call the menu pops up with caller id, it can interrupt games and other applications and is a bit of a pain. No way to change this feature.
It only works with broadband service, will not work with dial-up or satellite. I was hoping to use it at my mountain cabin but we only have dial-up available there so I can’t.
If your magic jack gets damaged you have to buy a new one but you can keep your old magic jack number if you chat with customer service before registering the new magic jack, not sure if you get to keep your contacts and other info.
I would definitely recommend this product. It has some nice features and will save you alot of money. You’ll recover your cost in a month or two max.
April 12th, 2010 at
I think my magicJack works great.
I got it from VOIP Marketing & Sales.
So far I had no problem at all.
May 3rd, 2010 at
can i use this calling from philippines to qatar?
December 30th, 2010 at
can i call in the philippines for free by using magicjack
January 19th, 2011 at
My phone doesn’t work with MJ. Any suggestions on what phones will work?
February 15th, 2011 at
i got my magic jack about a year ago. I have not been able to get it to work for since around July of 2010. I wanted to know if I can use it with wifi.
February 27th, 2012 at
i just got my mj and i can not figure out how to call. it will let me call out, but when i try to call it it says put in the magic # and area code and then it says transforing but never does anyhing. can somebpody help me ?
December 1st, 2012 at
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