http://voip2u.org Reviews, Discussion, Help and Guide for using this VOIP Phone Service Wed, 28 Jul 2010 21:55:48 -0600 http://wordpress.org/?v=2.9.2 hourly 1 http://voip2u.org/magic-jack-problems/comment-page-1#comment-19 Admin Wed, 11 Jun 2008 13:56:16 +0000 http://voip2u.org/?page_id=21#comment-19 I'm hearing that all over the net, that their customer service really sucks. I haven't called their customer service yet, as I get impatient with customer service that you have a hard time communicating with. Like you, I found (I hope) a resolution to the problem I am having. I need to buy an AC powered USB port to find out. I’m hearing that all over the net, that their customer service really sucks. I haven’t called their customer service yet, as I get impatient with customer service that you have a hard time communicating with. Like you, I found (I hope) a resolution to the problem I am having. I need to buy an AC powered USB port to find out.

]]> http://voip2u.org/magic-jack-problems/comment-page-1#comment-16 Tom Wed, 11 Jun 2008 07:31:17 +0000 http://voip2u.org/?page_id=21#comment-16 Their live cudtomer care was useless in resolving s recent problem I had with the Magic Jack call forwarding. I think they outsource their customer care, judging by the broken English they typed/ They took me around in circles for around 20 minutes without resolution. I finally Googled my way to a resolution. My call forwarding didn't work so I ended up changing my number from a MA number to a NJ number and voila, it worked. It had somehing to do with them upgrading the system but they're are doing it by area code so it might take a while before they get to yours. Ouside of that, it works great. Another thing, use a good quality phone and not a cheapo. Their live cudtomer care was useless in resolving s recent problem I had with the Magic Jack call forwarding. I think they outsource their customer care, judging by the broken English they typed/ They took me around in circles for around 20 minutes without resolution. I finally Googled my way to a resolution. My call forwarding didn’t work so I ended up changing my number from a MA number to a NJ number and voila, it worked. It had somehing to do with them upgrading the system but they’re are doing it by area code so it might take a while before they get to yours. Ouside of that, it works great. Another thing, use a good quality phone and not a cheapo.

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