It is very simple to learn how to setup Magic Jack. But just in case you have already tried and are maybe having a bit of difficulty this brief article will give you instructions for all you need to know. In the case of problems persisting after following the following directions that may unfortunately be due to a malfunction within the actual device, or possibly within your computer or phone/jack. In cases such as those it’s time to contact customer support and have them walk you through a more thorough diagnostic test. But before that, try the following tips and tricks.
The first thing that one wants to do is merely to plug the device into the USB port in the side or back of their computer. This is the same type of place where you might plug a printer or other device into; that’s how you might recognize it. It really should go in nice and easy with little to no forcing necessary. If you find yourself trying to jam it in there then perhaps you have it upside down. Take it out and get a closer look. That is the first step that you need to understand in terms of how to setup your Magic Jack.
After the device is plugged into the USB port then just wait a second. If there was software which came with your device then maybe you should load that up. But first wait and see if the device has the software on it itself and if it starts loading up an installation screen. Either way, merely follow the simple promptings on the screen in order to install the software onto your computer.
Now we are almost to the end of your little quest for setup, with only one last step really to come. Most likely, everything will be working well up to this point. In this case, now is the time to plug your phone into the device. This should be self-explanatory. Just like you used to have to plug the telephone into a cord and that cord into the jack in the wall, now you’ve got to connect your MagicJ ack into your new “brain headquarters”: the computer and Internet itself. Once that is done, wait a second and then pick up your phone. If you have followed along diligently with our Magic Jack setup instructions then you should get an old, familiar dial tone on your phone. If so, everything is A-okay and you’re ready to rock and roll! Happy calling.