Magic Jack Setup Instructions
It is very simple to learn how to setup Magic Jack. But just in case you have already tried and are maybe having a bit of difficulty this brief article will give you instructions for all you need to know. In the case of problems persisting after following the following directions that may unfortunately be due to a malfunction within the actual device, or possibly within your computer or phone/jack. In cases such as those it’s time to contact customer support and have them walk you through a more thorough diagnostic test. But before that, try the following tips and tricks.
The first thing that one wants to do is merely to plug the device into the USB port in the side or back of their computer. This is the same type of place where you might plug a printer or other device into; that’s how you might recognize it. It really should go in nice and easy with little to no forcing necessary. If you find yourself trying to jam it in there then perhaps you have it upside down. Take it out and get a closer look. That is the first step that you need to understand in terms of how to setup your Magic Jack.
After the device is plugged into the USB port then just wait a second. If there was software which came with your device then maybe you should load that up. But first wait and see if the device has the software on it itself and if it starts loading up an installation screen. Either way, merely follow the simple promptings on the screen in order to install the software onto your computer.
Now we are almost to the end of your little quest for setup, with only one last step really to come. Most likely, everything will be working well up to this point. In this case, now is the time to plug your phone into the device. This should be self-explanatory. Just like you used to have to plug the telephone into a cord and that cord into the jack in the wall, now you’ve got to connect your MagicJ ack into your new “brain headquarters”: the computer and Internet itself. Once that is done, wait a second and then pick up your phone. If you have followed along diligently with our Magic Jack setup instructions then you should get an old, familiar dial tone on your phone. If so, everything is A-okay and you’re ready to rock and roll! Happy calling.
December 16th, 2009 at 4:35 pm
My magic jack will not display on my computer
December 20th, 2009 at 5:36 am
I paid $39.95 with visa debit card onl2/08/09 for renewal subscription for magic jack. I have been very satisfied using it to call my children in different cities. You sent me the package and I didn’t realize what it was and sent it back. Please just send me another package and I can be using magic jack again. I am lost without it. Patricia B. Hicks.
December 25th, 2009 at 11:08 am
Dear sir
when i connect the magicjack to my laptop which has Windows XP as theoperating system it doesnot work. however it works on my desktop pc with similar system. why this difference. kindly resolve and advice this . what i should do to work in my laptop.The device i have has a built in software. Your early reply will be welcome. nataraj
January 24th, 2010 at 4:14 pm
My magicjack prompts me to open in windows media player. why? I never had this problem when I first installed it a year ago. It worked with no problems. I only used it a few months then I disconnected it and to reconnet is a pain. Do I have to get a new phone number? My pc doesn’t recognize this device.
February 3rd, 2010 at 9:09 pm
I have received my frist magicjack and can’t see how it’s cable willfit into my phone socket, they are made differently. please advise. also I have DSL fast access internet with filters on 3 different cordless phones,will that be a problem? I would also like to continue to use the fax on my dell 360 all-in-one printer, please advise.
February 8th, 2010 at 11:23 pm
I have recently purchased my Magic Jack andI have plugged it into my laptop as per instructions and into my phone at the other end as well, for the past 3hrs I am getting a display which says “download in progress please do not unplug”..accoording to your instructions I should be able to use the phone in minutes.Please advise.Thanks
February 15th, 2010 at 1:56 pm
I can’t get magiejack to work can you tell me where to send it back can’t talk to get kelp
February 20th, 2010 at 6:01 pm
I have connected my magic jack
It is not installed
please advice
February 20th, 2010 at 8:29 pm
ihave a dialtone but it will not call anyone. ive tried several phone numbers in the us and it does not ring
February 20th, 2010 at 8:32 pm
i can not get a phone conection to any number im dial why….
March 6th, 2010 at 2:32 pm
How do I get the screen phone dial screen?
March 6th, 2010 at 6:01 pm
How can I get the magic jack phone pad on my computer screen???
March 8th, 2010 at 7:52 pm
Not sure of the above answer???? I started to install my MJ, one of the questions asked was “area code” and town. Mine was not listed amongst the others. Do I ignore that and go on with the other boxes that need to be filled in? If I tell AT&T (my present supplier) I no longer want their service, and thereby losing my existing telephone #, and go about advising EVERYONE of the new number, and something doesn’t work down the line with my MJ, have I screwed myself up with AT&T and not be able to get my old number back that I’ve had for 43 years?
March 8th, 2010 at 8:36 pm
I believe I waant an RM to send the unit back to you. Thank you.
Ruth Gagne
March 14th, 2010 at 1:08 am
disconnet mj for one minute when connect back saying to log back in email address and pass word did that still not getting it to work again. what is problem need help
March 16th, 2010 at 2:22 am
thank you for your assistance. I probably need another renewal. because I bought it around this time last year my niece set it up and does not live here anymore and she does not have the password anymore. maybe you can look the account up and e-mail me a solution maybe its my applications identifier or when the computer was defraged something was lost or deleated. I hope not because i really enjoyed this device. thank you. cheryl d.
March 19th, 2010 at 2:38 am
has anyone been able to do the registration for magicjack.
April 25th, 2010 at 1:41 pm
no magic jack display
April 25th, 2010 at 3:06 pm
how does a person go about using vmail if it keeps saying ‘pass word invalid’?
thanks in advance for your help.
will
April 26th, 2010 at 10:53 pm
HOW TO ENABLE 20+ OPTIONAL FEATURES AND CALL RECORDING
Users of the magicJack can now enable over 20 missing features plus call recording with the downloadable “Magicfeatures” software plugin recently released.
Three of the most popular features with users are Selective Call Blocking, Priority Calls Only and Anonymous Call Blocking allowing magicJack users to easily filter pesky incoming calls without blocking calls most important to them.
“Magicfeatures” adds all the bells and whistles to the magicJack calling experience including but not limited to:
Caller ID with Name
Call Waiting Caller ID
Talking Caller ID
7 Digit Local Area Dialing
Voice Mail (dial 98)
Speed Dial (dial 1-50)
Last Number Redial (dial 66)
Call Return (dial 69)
Cancel Call Waiting (dial 70)
Call Forwarding (dial 72/73)
Anonymous Call Block (dial 77/87)
Do Not Disturb (dial 78/79)
Priority Calls Only (dial 64/84)
Selective Call Rejection
Blocked Call Chime with Caller ID
Priority Call Special Ringing
Priority Call Waiting
Call Waiting Disable
Automated Extension Dialing
Automated Phone Card Dialing
Double Ringing for Answer Machine Pickup
Call Location Lookup
Call Recording
With the additional features, magicJack users can now enjoy even more dialing features than are available to landline users. The new “Magicfeatures” software plugin for magicJack can be downloaded at http://www.pcphonesoft.com .
June 4th, 2010 at 8:46 pm
mine keeps saying failed to connect to internet, why?
June 15th, 2010 at 2:43 pm
I did what was required to plug the Magic Jack into my computer and nothing….what’s with that?
I’m trying to find a customer service number and I’m not seeing it.
Plus, these google ads that appear smack dab in the middle of information won’t go away!!!
Help please. Thanks.
July 10th, 2010 at 10:42 pm
hi i want to find out how i can extened my same magicjack no.i did paid 19.95$ by visa card