Setting Up Voice Mail
Voice mail is one of the added features of Magic Jack. It is very easy to set up and only takes a few minutes. You need to install and register this program service first. Then, dial your new number or click the “VMail” button on the softphone screen. When it answers and you hear a computer generated message then click the star (*) button on your phone or screen. Wait until asked for your password and then dial in 1-2-3-4. By dialing the “0″ button you can change your password and be able to personalize your voice mail settings. It is very important that you change your password right away so that others cannot access your voice mail.
Now when you want to check your voice mail all you have to do is dial your ten digit number from any phone in the world, including the phone you are using for your Magic Jack service. Or you can click the voice mail button on the softphone screen. Anyway, just listen for it to answer and then dial in the star button and you will be able to hear and save or delete your voice mails.
You will also receive an email when you have a voice message. These notifications will come to the email account you entered during your registration process. The actual voice message will be attached to the message as a wav file, how cool is that? Then you can save it to your computer and play it anytime you want, email it to others…probably even use it for a sound on your cell phone if it’s entertaining enough. Send yourself a couple of test voice mails to try it out. Check your email and make sure your voice mail notifications aren’t going in the spam folder.
Setting up your voice mail isn’t hard to do, just remember these easy steps:
- Register and Install First
- Dial Your 10-digit new phone number from the phone you have connected to your Magic Jack
- Press the star button
- Dial 0 for changing your password and setting up preferences
June 26th, 2009 at
I need to change my email address from jmandry at reverecopper.com to j.mandry at yahoo.com. How do I go about doing that. Please send instructions to j.mandry at yahoo.com as I will be leaving my current position at the jmandry at reverecopper.com address.
June 26th, 2009 at
Julie,
Go to my.magicjack.com and log into your account. You’ll be able to change your email address there. You can also get there from clicking the button on your softphone screen that says “My MagicJack”.
July 7th, 2009 at
I have the same problem as Julie Mandry and have tried what is recommended above.
Even with my old email deleted voicemail notifications still go to my old email address.
HELP
July 7th, 2009 at
Don,
Try contacting their customer service and see if they can change the email address for you since it is not behaving itself for you.
http://www.magicjack.com/1/customercare.asp
July 28th, 2009 at
there are 4 messages that can be recorded:
1) unavailable
2) busy
3) name
4) greeting
I recorded all four — the only one that ever seems to play is #1… under what conditions will mj play 2, 3, or 4 to my callers?
August 10th, 2009 at
Could I have my magic jack phone number to my own home phone #?
February 25th, 2010 at
When I call my own number, or hit my voicemail button, NOTHING happens.
No recorded message ever plays to give me a chance to hit star.
In my most recent attempts to call the voicemail, it rings once then hangs up. Help please?
March 3rd, 2010 at
I love my magicjack because its very easy and convienent.the only problem i have is to set up my magicjack voice-meal.
June 5th, 2010 at
i hate myne i cant do my voice mail at all help[
June 24th, 2010 at
When I get an incoming call and select “ignore” the first part of my voice mail is cut off. It seems to start in mid sentence. I tried re-recording it with a pause before I speak— but it tends to still only play a partial message. Any remedy for this?
October 19th, 2010 at
I tried to change the email address for the voice message. But it keeps on send the voice mail file to the old email address.
November 6th, 2010 at
can you please help me with voice mail its hard
December 24th, 2010 at
How do you change the ringer amount on the magic jack. It only rings 4 times and goes to voicemail
January 15th, 2011 at
some one change my voice mail and code it so i can not go in my voice mail
March 18th, 2011 at
I can’t seam to get my Voicemails. Ive tryed to do what was asked but it will not take my password can I by pass that. Or can you tell me if Im using the wrong password????
May 3rd, 2011 at
Voicemail all I can get into are my folders for voicemail can’t change message, password or anything else.
Also need to change number of rings to more
May 4th, 2011 at
Me and others couldn’t use Magic Jack in UAE / Dubai
can you help please,,,we can’t even go to the main website to figure out the problem or to contact the techical support .
thanks
June 30th, 2011 at
No way man, the voice mail can be recorded.I tried dialing 10 digits from the magic phone and hit * it says,”password”,and then I enter very correctly but f..king computer say login incorrect. Not only this I hate many of its inconvenience…..although may be good for more than the average consumers….but I hate this.Any comments would be grateful for me.Thanks admin and users
June 30th, 2011 at
No way man, the voice mail can not be recorded.I tried dialing 10 digits from the magic phone and hit * it says,”password”,and then I enter very correctly but f..king computer say login incorrect. Not only this I hate many of its inconvenience…..although may be good for more than the average consumers….but I hate this.Any comments would be grateful for me.Thanks admin and users
June 30th, 2011 at
I am really sorry for this above misinterpretation.I got help fixing all these.I works so wonderful.Thank you Magic Jack.
July 1st, 2011 at
ineed voismail please
August 5th, 2011 at
i love magic jack and hate it at the same time i love because you get to call people when you a are on the computer and i hate it because i don’t know the number for the voicemail
August 7th, 2011 at
Problems with Password.. Your account Pasword and VMail Paswword are not the same ( but Magice Jack never tells you that.. When you change from the 1234 , replace it with four easy to remember numbers. It appears that the VMail Password is a four digit number rather than a word.
August 15th, 2011 at
Im disabled and my answering machine picks up on the 6th or 7th ring can you program magic jack to pick up on the 8th ring so I can recieve my own answering machine messages on my personal phone! Thank YOU.
August 18th, 2011 at
Please help. The stupid service caused a big fight between my husband and myself this evening. I never changed the password for the voice mail. The system keeps telling me you have entered a invalid password. How do I change the password or get a new one.
December 16th, 2011 at
For more than a week now I have been unable to check my voicemail from my MagicJack. Every time I call it or click the vmail button, it hangs up on me! When I look at the screen it shows my call was placed… It shows the duration of the call as zero seconds!
I can call it 5 times or 20, day and night, but it will always hang up on me without letting me connect to my voicemail…
If I call it from my grandma’s phone, (house phone) it works… It also works from anyone else’s phone… Just not from itself…
On a side note, it used to ask me for my password but stopped all of a sudden and I am the only one who uses it and never changed any settings.
With all these problems, I will not buy another year, nor a magicjack plus. (and to think that I was actually pondering buying one before all this happened)
December 18th, 2011 at
I used to be a subscriber in the USA but now reside in Jamaica, forgot my account information, but would like to renew my subscription and cannot make contact with your services. Please help.